Customer Care - Returns and Replacements Have a question about our products or your order? Support Center/Returns and Replacements Find out more Select the type of support ↓ Need Product Information Workshops and Training Have Ordering Questions Need Help with Implementation and Roster Setup Pricing and Quotes Need Help with Billing Digital Product Support Returns and Replacements All fields marked * are required Purchase Order Number Leave blank or enter “N/A” if you don’t have one Sales Order Number Leave blank or enter “N/A” if you don’t have one. If you are writing about multiple sales orders, please separate the numbers with a comma. Online Order Number Leave blank or enter “N/A” if you don’t have one What specific return issue do you have? * - Select -How do I return items?There’s a problem with my shipmentReturned item statusOther Please read our shipping and return FAQ for how to return items. What type of shipment problem do you have? * - Select -Missing item / orderWrong item / order receivedDamaged / defective itemsDuplicate orders How many boxes were received for each order? Return tracking number and date returned Items missing and quantity Items received and quantity Items ordered and quantity Customer Type * - Select -ParentHomeschoolerOccupational TherapistDigital AdministratorEducatorSpecial EducationClassroomSchoolDistrictOther Your Comments Contact Information First Name * Last Name * Email Address * Phone Number * Address * City * State/Province * ZIP/Postal Code * School Information For parents, occupational therapists, or others without a school, just enter “N/A” for the school and district fields. School Name * District * County * Please add me to the mailing list Yes No For questions about products and purchasing. Contact Toll Free: 888-983-8409 Office Hours: Monday–Friday, 8:30 a.m.–5:30 p.m. EST August and September Customer Support Hours: Monday–Thursday, 8:30 a.m.–7:30 p.m. EST Friday, 8:30 a.m.–5:30 p.m. EST
