Customer Care - Ordering Have a question about our products or your order? Support Center/Ordering Find out more Select the type of support ↓ Need Product Information Workshops and Training Have Ordering Questions Need Help with Implementation and Roster Setup Pricing and Quotes Need Help with Billing Digital Product Support Returns and Replacements All fields marked * are required Purchase Order Number Leave blank or enter “N/A” if you don’t have one Sales Order Number Leave blank or enter “N/A” if you don’t have one Online Order Number Leave blank or enter “N/A” if you don’t have one What specific ordering issue do you have? * - Select -I have a webstore issueHow do I place an order?Order statusHow do I submit my tax exemption certificate?Customs and dutiesShipping and handlingOrder trackingOrder modificationOrder cancellationOther See our FAQ on how to place an order. Please email a tax exempt certificate to taxdepartment@lwtears.com. Please see our FAQs on shipping costs, timing and multiple destinations. Customer Type * - Select -ParentHomeschoolerOccupational TherapistDigital AdministratorEducatorSpecial EducationClassroomSchoolDistrictOther Your Comments Contact Information First Name * Last Name * Email Address * Phone Number * Address * City * State/Province * ZIP/Postal Code * School Information For parents, occupational therapists, or others without a school, just enter “N/A” for the school and district fields. School Name * District * County * Please add me to the mailing list Yes No For questions about products and purchasing. Contact Toll Free: 888-983-8409 Office Hours: Monday–Friday, 8:30 a.m.–5:30 p.m. EST August and September Customer Support Hours: Monday–Thursday, 8:30 a.m.–7:30 p.m. EST Friday, 8:30 a.m.–5:30 p.m. EST